Luckie is Veeva CLM certified: An update from Chris Benson, Luckie CTO

by Luckie Newsdesk


There’s no question the healthcare industry is evolving, and fast. As intelligent healthcare marketers, we have to ask ourselves how can we adapt? How can we continue to effectively address healthcare client challenges, like keeping up with rapidly advancing technologies and marketing drugs under strict regulatory controls?

Lately we’ve been wrapping our brains around a cloud-based health solution called Veeva. We recently achieved Level 1 Veeva CLM Certification and are in progress with Level 2 Veeva CRM Approved Email Certification at this time.

Veeva CLM (closed-loop marketing) offers us an additional avenue for sourcing valuable healthcare content and data. With this tool, we can quickly access and assemble pre-approved content modules into sales force presentations. Presentations are multichannel, and engagement is tracked at the customer level. This allows our healthcare clients to develop a better sense of who their customers are, to subsequently predict and deliver relevant content, and to strengthen customer relationships over time.

More About Veeva


About Luckie & Company: Founded in 1953, Luckie is a one-of-a-kind human experience agency based in Birmingham, Ala., with offices in Atlanta and Austin, Texas. Our mission is to build deeper relationships between people, brands, businesses and communities. Our business is simple: We help brands be more human. Through a seamless integration of creativity, media, data and technology – anchored and aligned through strategy and deep insights – we help our clients build stronger connections with their customers across the entire customer journey. Today, we’re proud to deliver meaningful results for exciting brands and innovative marketers such as GlaxoSmithKline, Regions Bank, Piedmont Hospital, Grandview Medical Center, Marriott, Little Debbie, Brown-Forman, Express Oil Change and Alabama Power. For more about the power of the human experience, find us at

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